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AI-enabled Customer Support Chatbots: How to do it RIGHT!

YouTubeNILG AI - AI Strategy for Businesses

AI-enabled Customer Support Chatbots: How to do it RIGHT!

I hate most customer support chatbots. I perceive them as a wall between my pain and the company's responsibility to provide a good service. That's why we suggest 3 tricks to make sure your support automation isn't simply hiding the pain of dealing with customer support but also represents opportunities for improvement. Host: Kelwin Fernandes ...

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