Mar 3, 2025 · By 2025, the CRM market is expected to grow to $97.90 billion, with 91% of companies already using these tools to manage their sales and customer data. AI is also …

Oct 23, 2025 · One case study of an SMB using a major CRM platform reported a 303% ROI over three years, driven by workflow automation, better lead management, and improved team …

Feb 7, 2025 · Nearly 2 million companies in the U.S. will spend a total of $15.9 billion on CRM solutions in the next twelve months. 74.7% of spending on CRM solutions comes from …

Sep 16, 2025 · CRM, or Customer Relationship Management, is more than just a tool for managing contacts—it drives sales, streamlines operations, and boosts customer satisfaction. …

May 7, 2025 · As the CRM market surges toward a projected $262.74 billion by 2032, businesses of all sizes are leveraging these platforms to boost sales, improve retention, and harness …

Dec 1, 2025 · Key Market Driver: Over 72% of small businesses adopt CRM to improve sales productivity, while 65% focus on customer retention efficiency. Major Market Restraint: Around …

According to the Inteational Trade Administration (ITA), the CRM market in Asia-Pacific is expected to grow at a rate of 17.5% between 2024 and 2030, indicating a substantial …

CRM is the largest and fastest-growing software market, with an expected global revenue of $114.4 billion by 2027. 91% of businesses with over 11 employees now use CRM systems, …

Nov 28, 2022 · SMBs are seeking ways in which to increase engagement with their customers. As such, CRM is becoming an ever more important component of SMBs’ digital marketing …

Jun 10, 2025 · Our analysis defines the small-and-medium business (SMB) software market as all licensed or subscription-based application programs, including accounting, customer …