Agencies unify constituent interactions, automate workflows and expand capacity through a platform enhanced by artificial ...

Shorter grant windows reward agencies that keep modernization projects scoped, documented and budgeted before opportunities ...

Mississippi State Department of Health IT Security Officer Jarad Stout uses AI-powered automation and centralized security ...

Autonomous systems with excessive permissions can pursue poorly defined objectives in ways leaders never intended.

Centralized analytics, video feeds and integrated platforms enhance situational awareness for public safety agencies.

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Residents can get a lot done in a government office. They can go ...

State and local governments are starting to reconsider what their service desks can do. For years, the help desk was treated mainly as a back-office IT function: Take the call, open the ticket, fix ...

Wyoming has replaced legacy anti-virus technology with an artificial intelligence-powered detection platform that can identify malicious behavior before a payload executes, quarantine affected systems ...

Public sector security teams are good at mobilizing when an attack is underway. The harder problem is finding the conditions that make an attack possible before someone exploits them. For years, I’ve ...

Drenan Dudley is head of state, local, tribal and territorial government partnerships and senior adviser for global cyber policy at Zscaler. In April 2026, NASCIO and Deloitte published their biennial ...