Customers in select markets can return items weighing 1 to 15 pounds through doorstep return pickup handled by USPS.

Organizations can deliver and scale exceptional customer experiences with AI, but automation only delivers full value when it's intelligently orchestrated.

The FTC called out specific enrollment pages, including Prime Video enrollment, the Universal Prime Decision page, the Shipping Option Select page and the Single Page Checkout. To qualify for a payout ...

Amazon has agreed to a $2.5 billion settlement regarding enrollment in Prime subscriptions. Of that amount, $1.5 billion is going back to consumers in the form of settlement payments of up to $51.

Delivery company Evri has been again crowned the 'worst' parcel firm in the country, based on customer satisfaction, for the ...

Amazon lost a battle with the Federal Trade Commission in September that will cost the company $2.5 billion. Will you get any ...

The outage affected websites like Coinbase and Fortnite, and disrupted services like Signal, Zoom, and Amazon's own products, ...

Abstract: Online reviews on platforms like Amazon provide valuable insights into customer experiences, but manually processing this data is time-consuming and impractical. This paper “Analyzing ...

SEATTLE--(BUSINESS WIRE)--Amazon Pharmacy (NASDAQ: AMZN) today announced the launch of Amazon Pharmacy Kiosks, an innovative new service that allows patients to pick up prescriptions within minutes of ...

New Amazon Pharmacy Kiosks debut at One Medical offices in Los Angeles, helping patients start treatment faster and improve medication adherence SEATTLE, October 08, 2025--(BUSINESS WIRE)--Amazon ...

Amazon now has two Prime Day shopping events per year. Oct. 7 and 8 is Prime Big Deal Days, and we're answering common ...