"Cisco is proud to partner with GDT to bring the power of Webex Contact Center to more organizations," said Tim Sisneros, Account Executive for Collaboration at Cisco. "Together, we are transforming ...

The VanEck Gold Miners ETF offers diversified exposure to gold miners with stability and scale compared to GDXY. Learn why ...

Martin Lewis has urged bank customers to dial a simple three-digit code to try and reduce the number of people getting scammed. He shared a video on X (formerly Twitter) in May, explaining the need ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

A third-party customer service system used by Discord's support teams has been hacked, compromising some user personal data, including government IDs. Discord has written to some users confirming that ...

One of Discord's third-party customer service providers has been infiltrated by an unauthorized party who was able to gain access to users' information. Discord said it recently discovered the ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. With new deals dropping ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Did you know you can customize Google to filter out garbage? Take these steps for better search results, including adding Lifehacker as a preferred source for tech news. Amazon is one of the biggest ...

PITTSBURGH — Officials with Pittsburgh Regional Transit are reporting disruptions to their customer service phone lines. Riders trying to call a customer service representative may not be able to ...

In an age of constant communication, receiving phone calls or messages from unknown numbers has become increasingly common. Whether it's a missed call from an unfamiliar number, a potential scam or a ...

Switching phone carriers is never a fun task. Also known as "porting out," this happens when you want to leave your current phone carrier and move your cell phone service to a new one — the term ...