Do you use an electronic contact manager? Most people who work in a field that depends on relationships — salespeople, recruiters, and consultants, for example — do. People in those professions are ...

Contact details are the most crucial part of any business, but a business can only reach its goal if all the required information about prospects are in a single place. Contact management software ...

Contact management software can streamline sales and even uncover missed opportunities, all with a lower barrier to entry than full-on CRM. That makes it perfect for many small businesses and startups ...

From efficient scheduling capabilities and appointment confirmations to the ability to carefully track client preferences and update ever-evolving business services and pricing, contact management ...

We list the best client management software, to make it simple and easy to better and more effectively manage your clients. Client management software describes a tool that monitors and analyses your ...

Your contact list is growing larger every day, and so are the number of email addresses, instant messaging handles, and phone numbers your contacts use. That means you'd do well to find the best tool ...

Proper control over client data can improve customer satisfaction and can win you sales. RMIT IT Test Labs look at the technology to help you do this. If your business doesn't currently use contact ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

New service lets you manage your contacts in Google services like Docs, Calendar, and Picasa, even if you don't use Gmail. Erik Palm, a business reporter for Swedish national television, is joining ...

The best contact management software is Zoho CRM, offering an affordable platform with lots of features aimed at helping you track and analyze contact data, including list segmentation and automated ...

If you think customer relationship management (CRM) and contact management are the same thing, you're almost right. Contact management is a subset of CRM. CRM systems attempt to track all customer ...