A 2014 security report resurfaced this week showing that the password for the server managing the CCTV network at the Louvre ...

The companies that will thrive in the AI era aren't those that automate away human connection but those that use technology ...

How do companies maintain credibility and consistency without alienating swaths of potential customers or employees?

Discover how SMB marketers can use voice AI to boost customer experience, convert more leads, and achieve tangible ROI by ...

Voice AI has the potential to streamline a lot of businesses' customer service tasks, such as answering routine customer questions or scheduling appointments, without a human agent needing to step in.

MetTel has completed a nationwide modernization of network and voice infrastructure for the General Services Administration to boost connectivity, security and operational efficiency across nearly 800 ...

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When Quill launched in 2018, few companies were thinking about podcasts as a measurable brand asset. The Toronto-based agency was founded by Fatima Zaidi, who saw an untapped opportunity after ...