As agencies move quickly to procure solutions and modernize services, an important factor in digital transformation should ...

The Service to the Citizen award recognizes public servants at the federal, state and local levels as well as contractors.

For decades, transportation safety has largely operated in a reactive mode. Agencies identify dangerous intersections after ...

Ace went live this year “during the summer travel surge” and has handled approximately 100,000 routine traveler conversations ...

Government agencies face a difficult balancing act as they navigate increasing mission complexity and citizen expectations.

The use of paid administrative leave as part of the Trump administration’s deferred resignation program, an effort to entice ...

House and Senate Democrats optimistic about the outcome of year's midterm elections outlined their plans on Tuesday to stop ...

As public sector leaders accelerate their AI strategies, the challenge is no longer whether to adopt AI but how to deploy it ...

California's Department of Health Care Services (DHCS) had a problem most large agencies face: too many tools, siloed teams, ...

Attorney General Todd Blanche and Transportation Secretary Sean Duffy are the latest administration officials to be accused ...

The FBI director faced senators’ questions about election activity, hiring standards and the bureau’s handling of AI crimes ...

Markwayne Mullins pointed to technology investments as a way for the disaster agency to operate with a smaller workforce, ...