For years, the South African contact centre industry has been building the foundations of digital customer service, writes Bruce von Maltitz, CEO of 1Stream. While the traditional automated systems ...
Cloud regions, artificial intelligence (AI) workloads, fintech, health platforms and government digitisation are all driving a wave of new data centres across the continent. Yet too many of these ...
The Department of Home Affairs has launched the new Meetings, Exhibitions, Events and Tourism Scheme (MEETS), a visa reform designed to boost South Africa as a global destination for international ...
Artificial intelligence (AI) can create enormous advantages for organisations and has become an important competitive consideration. But during 2025, AI hype started showing cracks as many companies ...
While global progress on gender equality in business leadership has stalled, South Africa is moving in the opposite direction – but although the country has largely solved representation, there’s a ...
From Silicon Valley to Europe’s boardrooms, tech executives are trimming headcount again. In contrast, across Africa, employers and governments face the dilemma of a digital skills shortage, writes Dr ...
Half of US consumers (50%) say they would prefer to give their business to brands that do not use GenAI, according to a new survey by Gartner. In this survey, “brands that use GenAI” refers to brands ...
As South Africa commemorates the 30th anniversary of the Constitution (21 March), we are celebrating a document that was designed to protect the inherent dignity of every citizen. In 1996, the threats ...
At least 80% of governments will deploy AI agents to automate routine decision-making, enhancing efficiency and service delivery by 2028, according to Gartner. “Government CIOs are under growing ...
Bitcoin and gold are currently sending different signals as both build a case for gains, predicts Nigel Green, CEO of deVere Group. His bullish predictions come as Bitcoin trades around $74 000 to $75 ...
South Africa’s manufacturing industry has long been a cornerstone of the country’s economy and despite its decline over the last few years it is still providing significant employment and supporting ...
Three young scientists will showcase research projects addressing critical challenges in agriculture, environmental sustainability and food safety at the 2025 Beijing Youth Science Creation ...