Many of you will be traveling over the holidays, and nobody wants to find himself or herself stuck on the side of the road ...

Losing your phone on vacation can be stressful, but a calm, step-by-step approach can save your trip. Retrace your steps, ...

Enterprises can no longer let customer service be an afterthought. Better use of data and AI can improve after-sales ...

The system will include features such as facilitating the process of switching between operators in only a few minutes ...

Updates to California Lifeline have gotten the attention of Sen. Ted Cruz, R-Texas, who alleged it “encourages unlawful entry and misuses taxpayer dollars.” ...

The government’s Pension Tracing Service received nearly 274,000 calls over the past five years, as people tried to hunt down ...

Number portability is becoming a genuine business advantage, says Evan Damon, wholesale channel manager at Wanatel.

Ofcom has proposed new rules for mobile providers to follow in a bid to better protect phone users from messaging scams.

Mobile phone users are set to be better protected from text message scams, under new rules for providers to follow. Regulator ...

The SSA's "digital first" push means its AI chatbot is answering more and more customer service calls. Older Americans share ...

Multiple Mayo Clinic patients have reported to ABC 6 News that Mayo is experiencing an outage regarding its phone patient ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Mobile voice-over-internet-protocol (VoIP) technology makes ...