Matt Varin, higher education sales manager for CDW and moderator of the panel, opened with some statistics. According to ...

Amazon is implementing significant job cuts, impacting approximately 14,000 corporate employees, despite robust quarterly ...

Serval is using agentic AI models to automate IT service management, but the company has a unique approach that takes ...

Marks and Spencer (M&S) has terminated a key IT contract with long-time partner Tata Consultancy Services (TCS) ...

Police plan to set up an integrated help desk at every police station — a single-window system that consolidates multiple services and reso.

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

Modern cyber incidents are providing powerful, real-world examples of how a cyber attack can cause a domino effect across a ...

"No one should have to spend a fortune on a lawyer or hours trying to figure out what went wrong," U.S. Sen. Elizabeth Warren ...

Introduction Choosing the Best customer support outsourcing companies for a SaaS business isn’t just about cutting costs. It’s about uptime, integrations, secur ...

SolarWinds’ State of ITSM Report 2025 shows that generative AI helps IT teams speed incident response and resolution.

Discover the top IT asset management companies of 2025. Compare Alloy, ServiceNow, Ivanti, Freshworks, and SysAid to find the ...

The Trade Desk, Inc. faces intensifying competition and market share losses, with shares down over 63% from their peak. TTD's lack of exclusive ad inventory and proprietary data puts it at a ...