A 2014 security report resurfaced this week showing that the password for the server managing the CCTV network at the Louvre ...

Discover how SMB marketers can use voice AI to boost customer experience, convert more leads, and achieve tangible ROI by ...

At the heart of BizPros’ Voice AI system is its ability to bridge the gap between technology and empathy. Too often, ...

Voice AI has the potential to streamline a lot of businesses' customer service tasks, such as answering routine customer questions or scheduling appointments, without a human agent needing to step in.

How do companies maintain credibility and consistency without alienating swaths of potential customers or employees?

The companies that will thrive in the AI era aren't those that automate away human connection but those that use technology ...