On Monday, October 20, millions of internet users got a painful answer to a question few even knew existed. The question was: ...

PM on a Friday. They need pricing for 200 shaker doors in three different sizes, two wood species, and would like to know ...

The outage affected websites like Coinbase and Fortnite, and disrupted services like Signal, Zoom, and Amazon's own products, ...

DreamSofa’s customer experience is the phoenix rising above a sea of meh. Take their white-glove delivery standard — this isn ...

Amazon now has two Prime Day shopping events per year. Oct. 7 and 8 is Prime Big Deal Days, and we're answering common ...

The outage is certain to raise questions about whether Amazon — and its fellows in Big Tech — supervise their systems with ...

Amazon is accused of controlling workers through a surveillance dragnet, while skirting responsibility for their wellbeing.

Amazon says its systems are back online again after connectivity issues persisted Monday. But reports of problems with Amazon’s cloud computing services unit AWS continue.

AWS said in a status update on Monday just before 4 p.m. EDT that all of its services had "returned to normal operations" after much-used sites like Snapchat, Canva, Venmo, Coinbase, Ring doorbell ...

Amazon will cut about 14,000 corporate jobs as the online retail giant ramps up spending on artificial intelligence. “The ...

Frost & Sullivan is pleased to announce that NCS has received the 2025 Singapore Customer Value Leadership Recognition in the ...