By prioritizing the following four steps now, brands are better able to reap the rewards of autonomous customer experience ...

Less discussed, and arguably more consequential for whether it pays off, is what happens after the purchase order is signed: ...

Furthermore, 35 net new company-operated stores are planned for the year, down from about 40 guided last quarter.

Every earnings season brings another wave of headlines attributing retail and fulfillment gains to artificial intelligence.

By targeting single sign-on (SSO) portals, identity providers, and cloud management platforms, intruders walk right through ...

Our latest research shows that 60 percent of consumers are more likely to buy from brands they already know during Black Friday and Cyber Monday. More than half are more likely to join a loyalty ...

Peak season planning is always a combination of in-depth modeling, informed assumptions and, most importantly, gutfeel guesswork.

Neighborhood Intelligence Inc. – the new corporate identity for Bed Bath & Beyond Inc. – is walking away from an acquisition ...

Retailers that understand the operational problems they want to solve will be better equipped to choose the right solution — ...

Retailers have spent decades (and billions of dollars) building loyalty ecosystems designed to understand their customers, ...

U.S. retail sales over the upcoming November-December holiday shopping season are poised to set a new record this year and ...

As brands expand into new channels, they need a standardized operational process to connect inventory, fulfillment, and pricing systems so customers receive the same reliable experience regardless of ...