Aki Savolainen, Electrolux's contact centre director delivered a presentation at Genesys Xperience 2026 in Las Vegas on how ...

Radical innovation is becoming a clear strategic necessity for ambitious global business leaders to address a variety of ...

For many digital-first companies, growth no longer comes solely from the people sitting inside the organization. Platforms ...

Amplified Group has launched the GTM Team Index, a new benchmark that is designed specifically for technology firms. The new ...

News from the week beginning 7th September included items from @AccountsIQ, @Atsign, @Deel, @FourKites, @Infor, ...

More than one in ten online shoppers are expected to routinely use AI agents to purchase products on their behalf by 2030.

Exabeam's new research report reveals a critical security shift. 48% of leaders rank AI agents as their top threat, ...

Research from SAP Engagement Cloud reveals that while Gen Z is leading the adoption of AI-powered shopping. It is also the ...

FullFunnel manages dozens of complex client engagements addressing go-to-market and RevOps challenges firms face. It also ...

Manufacturers face a critical shift: product development's biggest weakness is rarely design capability itself. Instead, the ...

News from the week beginning Aug 31st included @BlackLine, @Infor, @Interprefy, @KeysightTechnologies, @Klient, @NewgenSw, ...

Globality has announced Glo 2.0, the latest upgrade to its Glo platform. Glo 2.0 provides an autonomous platform for the ...