At its annual user conference in Chicago, Siebel Systems Inc. today debuted a fully Web-architectural version of its flagship customer relationship management (CRM) software. Users and analysts said ...

E-business applications vendor Siebel Systems Inc. today began shipping Siebel 7, the latest version of its customer relationship management (CRM) software. The biggest change to the software is that ...

Not SO long ago, it was common for a business to invest $100,000 or more in a customer relationship management package that it then had to maintain and support on its own. But that scenario is ...

SunGard has launched Investran CRM, a Web-based customer relationship management solution designed for private equity and other alternative asset managers. Integrated with SunGard's Investran ...

As a general rule, Web 2.0 services are cheaper, easier to deploy, and more flexible than their shrink-wrapped software equivalents. But the advantages don't stop there. Because many Web 2.0 ...

Developing strong customer relationships is a priority for businesses of all sizes. And one of the best ways to do this is by using customer relationship management (CRM) software. CRM software can ...