ALLENTOWN, Pa., Nov. 06, 2025 (GLOBE NEWSWIRE) -- CAI, a global services firm, announced today that CAI’s Service Desk will deliver AI-powered IT ticketing support for the Texas Department of ...
IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...
Horizon3.ai, the leading provider of offensive security solutions, today announced the launch of its NodeZero® integration ...
ServiceNow Inc. and Citrix Systems Inc. said today they’re teaming up to help make life easier for information technology help desk teams. They’ve come up with what they say is a virtual agent ...
Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. Virginia State University’s previous IT ...
Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...
ServiceNow Inc. said today it’s expanding its Now Assist family of artificial intelligence features with the launch of two brand new capabilities. The new features include Case Summarization, which ...
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