ServiceNow Inc. today debuted two new cloud services that use artificial intelligence to automate manual work for users.

Paired with its recent OpenAI partnership, the deal highlights ServiceNow’s creation of a model-agnostic architecture for building and deploying agentic AI workflows.

ServiceNow is deepening its generative AI push through expanded partnerships with Anthropic and OpenAI, bringing new AI driven workflow tools to enterprise customers. The company is rolling out these ...

Zavery discussed the shift in Saas business models, from a focus on increasing ‘seats’ and users to offering AI-driven ...

ServiceNow (NYSE:NOW) is under fresh scrutiny as generative AI raises questions about the durability of legacy software models across the industry. The company has expanded its collaboration with ...

Customers will not rip-and-replace legacy software platforms overnight but look for best outcomes at the best price.

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced its intent to acquire Veza, a leader in identity security. The acquisition ...

In a market saturated with promises about artificial intelligence (AI), distinguishing between strategy and actual revenue can be a challenge for investors. While many technology sector companies are ...

ServiceNow's acquisition of Logik.ai represents the company's continued strategic expansion into the CRM space, while furthering its vision of becoming the enterprise ‘orchestrator of AI’ ServiceNow ...

As companies rush to roll out “helpful” AI bots, they’re inadvertently giving those agents broad access to sensitive data.

Combined capabilities strengthen identity and access controls across applications, data, cloud environments, and AI agents and facilitate identity governance workflows as businesses build autonomous ...