A focus on transparency and automation, with live support for stressful situations, can help craft a great returns experience ...

Time-consuming processes and the need for specially trained and/or dedicated returns counter staff can make returns a costly operational expense. Instead of what could have been a pleasant experience ...

E-commerce is as popular as ever before, and the return rates that come with it are growing fast. During the post-holiday ...

Two more logistics companies are banking on a partnership to reduce escalating returns costs and streamline the process, especially as many companies still don’t know how much returns really cost them ...

It’s still too early to tell how smoothly supply chain operations and throughput will run this peak holiday season, but now is the time to review your returns process. Adding new efficiencies to ...

No matter the size of a business, having a solid returns management strategy is crucial for maintaining customer satisfaction and operational efficiency. Effective returns management helps businesses ...

Have you ever wondered what happened to the sweater you bought that turned out to be too small, or the kitchen gadget you were gifted but didn’t have use for? Few of us think about where products go ...

Companies like Happy Returns accept box-free returns from a growing number of retailers at designated drop-off points, like ...

BURLINGAME, Calif., Jan. 25, 2022 /PRNewswire/ -- The cost of processing and managing product returns is out of control for most retailers, according to a recent ReverseLogix research study conducted ...