The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

If you’ve been waiting to see how Microsoft has improved its CRM application, the wait is over. About two years in the making, Microsoft Dynamics CRM 3.0 adds new marketing features, tighter ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

BOSTON — July 11, 2006 — Building on the market success of Microsoft Dynamics™ CRM 3.0, Microsoft Corp. today announced the roadmap for the next major release of its Microsoft Dynamics CRM products, ...

Gartner Inc. today released details from a report on the customer relationship management software market, showing Microsoft Dynamics CRM in fourth place. Salesforce.com, SAP and Oracle all led ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

Companies installing Microsoft's new customer relationship management software say they are grappling with some flaws in the company's much-hyped product. The main complaint with the software, which ...

Evercore is optimistic about enterprise software stocks heading into 2026. In a new investment note, the firm named Microsoft ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.