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Traditionally, customer service was confined to phone calls and emails. However, the advent of social media has shifted this paradigm. Platforms like Facebook and Instagram now serve as touchpoints ...
Soon, all businesses will be able to use Meta’s AI to power live, 24/7 customer service that can interact with customers on behalf of businesses on Instagram, Facebook, and WhatsApp. Meta announced ...
Recently, I did the thing you are never supposed to do: I clicked on a weird Instagram link. Predictably, my account got hacked. The hackers changed the email and phone numbers associated with my ...
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