Add Yahoo as a preferred source to see more of our stories on Google. When people need to get in touch with a company’s customer service department, they often turn to Twitter. So it’s only natural ...

A British DJ used his love for Eminem as inspiration for a funny note to a customer service department. Jay Whalley messaged online clothing site ASOS to ask about a blazer he’d ordered – but he did ...

A frustrated customer recently turned his broadband problem into a viral online protest. Getting tired of filing complaints, the Airtel user took a unique appro ...