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Microsoft on Wednesday unveiled several new artificial intelligence capabilities across Dynamics 365 applications and a new solution to help project-centric services organizations transform their ...

Microsoft's Dynamics 365 service offers an ever-growing set of AI tools that helps businesses manage many aspects of their business, such as customer and sales insights. Today, Microsoft announced ...

Microsoft Dynamics 365 announced today that it will be updating Viva Sales to include generative AI, aiming to enhance productivity and customer connections. Viva Sales, which was introduced last June ...

LONDON and NEW YORK, June 10, 2019 /PRNewswire/ -- Red Box, a leading platform for voice, today announces that it has been selected as a Preferred Telephony Partner to feed captured voice data into ...

Both Salesforce with Einstein and Microsoft with Dynamics 365 are offering AI capabilities that promise to improve your customer service, sales pipeline and business processes. Here's a look at the ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

American Electric Power (AEP) Energy, a retail electricity and natural gas supply provider, takes pride in making it easy for customers to buy, manage, and use energy. With over 400,000 residential ...

As it does annually, Microsoft is making available today its plans for new features it will be adding to Dynamics 365 and the Power Platform starting in the fall. On July 8, Microsoft is publishing ...