Jim Berryhill, DecisionLink Chairman of the Board & cofounder, is on a mission to transform customer value into a strategic asset. With the economy on a bit of a wild ride, one of the most important ...

Because engineering design is a service, it is necessary for you and your design team to also consider not only how the design presents a solution to a customer problem, but also what aspects of the ...

Owner Associated British Foods said it is also looking into setting up Primark as a separate business, with its CEO calling ...

In order for an AI startup to stand out and lead the next wave of innovation, founders need to embrace an AI-native strategy.

Growing demand for digital transformation has drastically shifted most organizations’ perspectives on customers, but as Web 3.0 gains momentum, all that is about to change. Today’s businesses know the ...

Under pressure to keep costs down, customers may only look at price and not listen to your sales pitch. Help them understand—and believe in—the superior value of your offerings. by James C. Anderson, ...

Frictionless transactions, visibility and traditional convenience are top drivers of the customer value proposition. The retailers ranking in the top 13 (first tercile) include a mix of national and ...

Grocery Outlet Holding Corp. GO benefits from its adaptable approach to sourcing and distributing products, enabling it to provide exceptional value to customers. The company's strategic purchasing ...