In 2023, consumers returned retail purchases worth a substantial $743 billion—about 14.5% of all sales. Considering all the lost sales and expenses of transporting and handling products again, the ...

The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning-when holiday returns flood warehouses, margins shrink, and balance sheets take a ...

David Barberá Costarrosa has been dedicated to e-commerce and its ecosystem since 2017. Entrepreneur, Cofounder of Beeping, among others. Most companies focus their time and energy on acquiring new ...

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 ...