Restart your laptop and clean the keyboard to fix some screen issues without replacing it. If your screen is black, try connecting to an external monitor to check if it's a screen problem. Sometimes ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

What just happened? Microsoft says it will be offering free repairs on Surface Laptop 3 devices that experience a strange phenomenon in which the screen cracks for no apparent reason. If your machine ...

This week, a friend visited me, and the screen of her iPhone is cracked so badly that it barely registers a touch. I saw her struggle to even take a photo, and realized she didn’t know the ...

Update 11 May: As well as confirming the issue by replying to users experiencing issues with cracked Surface Laptop 3 screens, Microsoft has is referring users to a dedicated support page: "We have ...