Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

When problems arise with a Microsoft product, here's how to get help directly from the company. Lance is an experienced writer who tries to unravel the mysteries of personal tech. He loves watching ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...