Where you are when you don’t know where you are is one of the most precious spots offered by improvisation. It is a place from which more directions are possible than anywhere else. Nancy Stark Smith, ...

How To Improve Contact Center CX Without Buying New Tech Your email has been sent Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools ...

Having spent the majority of my career in the customer care industry, I’ve had the opportunity to watch the continuous advancement of new and smarter technologies that improve contact center ...

With Judson Dance Theater and as the founder of contact improvisation, he expanded the possibilities of what dance could be, developing works around basic tasks like walking. By Brian Seibert See more ...