In 2017, Chris published The Millennial's Guide to Making Happiness and did a TEDx talk shortly after on MESH: his system for happier living based on travels to 41 countries. Seeing how money could ...

A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible. By Seth Kugel Last September, my husband and I ...

Artificial intelligence is helping hotel operators unbundle their offerings and repackage them into personalized guest ...

Blue Diamond Resorts has introduced a new online pre check-in feature. Now available at Royalton Luxury Resorts and Planet Hollywood Beach Resorts, this new service slashes check-in times by up to 50 ...

A Miami hotel is facing backlash over a viral video that claims the front desk was staffed by an outsourced worker to welcome new guests during the check-in process. In the video, a guest who booked a ...

Checking into a hotel seems like a simple process where you hand over your ID, get your room key and head to your room. But for many Indian travellers venturing abroad, this seemingly routine step can ...

When you go to stay at a hotel, it’s usually customary to be greeted by a receptionist. They’re a friendly face who tells you everything that you need to know, and most importantly, they check you in.

Hundreds of guests trying to check in to a Strip hotel casino last week were met with unusually long wait times reportedly caused by a systems upgrade complication. A social media post by an ...