When a severe winter storm hit Oregon on January 13, Nicholas Brown’s CenturyLink fiber Internet service stopped working at his house in Portland. The initial outage was understandable amid the ...

A nationwide outage for CenturyLink customers, including those trying to reach 911 emergency service, dragged on for the better part of two days before its resolution late Friday. The Federal ...

Helen Marie Plourde, an 86-year-old Minnesota resident, just spent over a month without home Internet and phone service because CenturyLink failed to fix a problem that began in July. CenturyLink didn ...

CenturyLink offers DSL and fiber internet plans with no contracts or data caps. Its Fiber Gigabit plan costs $75 per month, while the Simply Unlimited DSL plan is $55 per month. CenturyLink operates ...

Lynn Keillor’s landline telephone — her only phone — went dead on Dec. 4. She’s gone round and round with CenturyLink since, getting several reassurances her service would soon return. It hasn’t. “I ...