— -- Online spending may be increasing, but the venerable catalog is doing anything but fading away. In fact, it is still an important part of business for retailers. "It's basically a marketing ...

A retired manager tells how IT at Starbucks went from muddle to organized via a service catalog. Three years ago, Starbucks’ IT department found its services as muddled as a “venti soy, decaf mocha, ...

Back in my early days of suburbia, I received one or two catalogs in the mail, and that was about it. However, catalogs, I soon learned, are like rabbits: They tend to multiply if left unattended. At ...

L.L. Bean projects that its online sales will overtake its catalog business within two years, but don’t expect any trees to be spared in the process. The company has no plans to scale back its ...