Carney 'very disappointed' in Air Canada CEO's English-only condolence video, says it lacked compassion

Prime Minister Mark Carney had pointed words for the head of Canada's largest airline early Wednesday, saying the Air Canada ...

The Air Canada CEO’s English-only condolence video cost him his job—and it’s a warning for every global CEO to read the room

A CEO’s English condolence video after a deadly crash ignited fury in francophone Canada—and shows why cultural fluency is ...

Carney slams Air Canada CEO for English-only remarks after crash

OTTAWA, March 25 (Reuters) - Prime Minister Mark Carney on Wednesday criticized Air Canada CEO Michael Rousseau for ...

Air Canada Chief Apologizes for English-Only Condolences After Plane Crash

Michael Rousseau said he was “deeply saddened” that his ​inability to speak French had diverted attention from the families’ ...

Canada’s language politics: How an English-only message cost airline CEO his job

Air Canada CEO Michael Rousseau’s retirement follows backlash over an English-only condolence video after a fatal crash in ...
The Guardian

Mark Carney rebukes Air Canada chief over English-only crash message

The prime minister says the condolence video after the fatal LaGuardia crash revived anger over linguistic rights Canada’s prime minister, Mark Carney, has said a decision by Air Canada’s top ...