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After authoring technical articles for two decades, I sometimes sense a problem or issue I’m experiencing will become the subject of an article. That’s just what occurred on a Friday evening a few ...

The popularity of the Apple Card caused Apple partner Goldman Sachs to struggle to deal with customer service issues, according to a new report from CNBC. The problems have in part led to a Goldman ...

If you use an Apple device, it can certainly raise a red flag when you get a message telling you there's an issue with your account. You may be worried that someone has hacked you or even spent your ...

Apple today is announcing a new way to shop for iPhones. The company is introducing a new service, “Shop with a Specialist,” that will offer customers in the U.S. a live video shopping experience ...

I won't bother you all with the nitty details of the situation, but the bottom line is that my local Apple Store has been sitting on my wife's repaired MacBook Pro for nearly 2 days now, but the last ...

This week, Apple customers are reporting being caught in elaborate phishing attacks, including prompting users to reset their Apple ID passwords and rendering the device unusable until the user ...

Apple has warned its support staff to avoid talking to customers about the possibility of side-loading and third-party app storefronts arriving in non-EU countries. In Sunday's "Power On" newsletter ...