FTC and 17 states challenge Amazon's monopoly power. Will it impact the renowned Amazon customer experience or redefine ecommerce practices? The Federal Trade Commission is coming after Amazon. Again.

The state of New Jersey has sued Amazon for alleged discrimination against employees who are pregnant and employees with disabilities. New Jersey Attorney General Matthew Platkin filed a criminal ...

Amazon has rolled out a new AI-powered feature to streamline the often-tedious task of combing through endless customer reviews for that product you've been eyeing. On Monday, Aug. 14, the ecommerce ...

You're shopping for an item on Amazon and want to see what other buyers think of it. But it's a popular product that's triggered hundreds or even thousands of individual reviews. Instead of reading ...

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On a quick browse through Amazon, you might think that every single item on the site is beloved since most of what you see has an average review of four stars or more. This is really the algorithms at ...

Why it matters: One reason shoppers like Amazon is its review system, which lets verified buyers leave unadulterated opinions of products. Amazon tells customers that if they have an inkling a review ...