After months of rumblings out of Redmond, Microsoft finally released Version 1.0 of its Customer Relationship Management (MS CRM) Professional Suite Edition late last month. The wait has paid off: ...

Microsoft has expanded the availability of Dynamics CRM Online to 17 new markets. This now means that Dynamics CRM Online is available globally in more than 50 markets. Microsoft is pushing hard to ...

Monday at the Sibos global banking event in Boston, Microsoft Corp. (Nasdaq “MSFT”) highlighted leading banking institutions that are modernizing their business operations and choosing Microsoft ...

In the second conference call in less than a week, company executives got an earful from nervous, sometimes irate, Microsoft Business Solutions (MBS) partners angered by Microsoft's decision to put ...

Microsoft Corp. today announced its growing ecosystem of independent software vendors (ISV) and systems integrator (SI) partners within the telecommunications industry. Ericsson, Convergys Corp., ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Analytics Foundation, a free bundle of software, provides customizable source code and documentation, allowing users to better take advantage of Dynamics Microsoft has taken another step to make it ...

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...